Privacy Policy

This Privacy Policy describes how GlowCraft™ collects, uses, and shares your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone, and cookies installed on your device
  • Pages or products viewed, referral sources, search terms, and interaction data

When you make a purchase, we collect personal information such as:

  • Name
  • Billing and shipping address
  • Payment details
  • Email address
  • Phone number

This is referred to as “Order Information.”

How We Use Your Information

We use your information to:

  • Process and fulfill orders, including payment and shipping
  • Communicate with you about your order or support inquiries
  • Send updates, promotional offers, or marketing (you may opt out anytime)
  • Screen orders for fraud or risk
  • Improve and optimize our website using analytics

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business.

  • Shopify powers our online store and processes secure transactions.
  • Payment providers securely handle transactions.
  • Shipping partners deliver your orders.

We may also share information if required by law or to protect our legal rights.

GlowCraft™ does not sell or rent your personal information.

Cookies

We use cookies to:

  • Remember your preferences
  • Maintain your shopping cart
  • Improve website performance
  • Analyze traffic and visitor behavior

You may disable cookies in your browser settings, but some features of the website may not function properly.

Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

EU/EEA Residents

Your data is processed to fulfill contracts (such as order processing) and for legitimate business interests.

California Residents

You may request access to or deletion of your personal information under applicable privacy laws.

To exercise your rights, please contact us.

Data Retention

We retain your Order Information for our records unless you request deletion.

Security

We take reasonable measures to protect your personal information. However, no online transmission or storage method is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates take effect immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

📩 glowcraftcustomerservice@gmail.com
📞 Or use our Contact Page