Return & Refund Policy

At GlowCraft™, your satisfaction is our priority. If you experience any issue with your order, we’re here to help. Please review our policy below.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition
  • The product must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

Items marked as final sale or non-returnable may not be eligible.

Refunds

Once we receive and inspect your returned item, we will notify you regarding approval.

If approved, refunds will be processed to your original payment method within 5–10 business days.

Shipping fees are non-refundable.

Exchanges

We replace items only if they are defective, damaged, or incorrect.
Please contact us with your order details to request an exchange.

📧 glowcraftcustomerservice@gmail.com


Important Notice

Please contact us before initiating a chargeback with your bank or card provider. Most concerns can be resolved quickly through our support team.

Contact Us

For any return or refund inquiries:
📧 glowcraftcustomerservice@gmail.com
📞 Or use our Contact Page